Your wellness monitoring experience is important to us. We offer a clear and straightforward return process for any issues with your VitalGauge device.
If you are not satisfied with your purchase, you can return your VitalGauge monitor within 14 days of receipt for a refund or exchange. The item must be in its original packaging and in like-new condition.
All VitalGauge monitors come with a 1-year warranty covering manufacturing defects. If your device malfunctions during this time, we will replace it or provide a full refund.
To initiate a return, please contact our support team at [email protected] with your order number. Once your return is authorized, we will provide instructions for shipping the item back to our Johannesburg hub.