Frequently Asked Questions

Ordering & Shipping

How long does delivery take in South Africa?

Most orders to major centers (Johannesburg, Cape Town, Durban) take 2-4 business days. Regional areas may take up to 5 business days.

Is shipping really free?

Yes, on all orders over R1000. Orders below that amount have a flat R99 shipping fee.

Using Your Device

How do I choose the right cuff size?

Our standard cuffs fit arm circumferences from 22cm to 42cm, which fits the vast majority of adults.

Do the devices come with batteries?

Yes, all VitalGauge monitors include the necessary batteries (AAA or AA) so you can begin using them immediately.

Support & Warranty

What is the warranty period?

All VitalGauge monitoring devices come with a 1-year domestic warranty against manufacturing defects.

How do I contact support?

You can reach us via our contact page or email at [email protected].